Tech Support: New Google Site Helps Kids Help Parents
You’ve all been here: sitting patiently and politely while you slowly teach your parents, grandparents and older aunts and uncles about the ins and outs of technology, namely, computers. Whether they don’t know how to copy and paste, change their screen saver or even search something on the Internet, you’ve been the go-to tech support.
But honestly, it gets tiring. We all know this. While we’re amazed, shocked or even impressed that our parents decided to use the computer in the first place, we’d be more impressed if they could do it by themselves. Without our help. Forever.
That’s why Google employee Jason Toff decided to make his new Web site, TeachParentsTech.org, which is geared toward assisting those who need some help in the tech department. And by some, we mean a lot. According to Toff, he was hard-pressed to find anyone without that same torturous story about bringing Mom and Dad up to speed.
I know I’ve certainly been there. While at the airport with my sister one day, she realized her flight was delayed. Wanting to know more, we called home looking for our brother to check the flight status online. (We are but humble non-cellular-Internet-using folk.) But, unfortunately, brother failed us this day, and was out with some friends. Instead, Dad picked up, and he couldn’t discern a mouse from a Web page if his life depended on it. My sister and I just settled for not knowing.
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